"Call Center Life" Blogs & Blog Posts

One of the perks of working in a call center is Team Building. I’ve attended a lot of team buildings and each one is memorable. There are also things that are common in team buildings – it’s usually in a resort with swimming pool, lots of beers...

The last time I was at Eastwood City in Libis, Quezon City was during the account Christmas Party we had last December at Eden Night Club. Eastwood is as gorgeous and vibrant as ever with all the lights and displays.   Eastwood City is a prime...

Dane of Convergys Media Contacts shared a link to me today for the video entitle “Heroes Within”. It aims to share inspiring stories of people who made big difference in their lives. These are people from the same industry that I belong right now...

Last December was a blast in terms of company-sponsored Christmas parties and gimmicks. I’m a technical support agent and like most call centers out there, we usually have 2 Christmas parties in the company – one that is sponsored by the Client (...

My current company right now is Transcom Asia. I applied here on the same day that I was terminated from Sufferland. I am now on my 3rd month and I've been taking calls here at their EDSA site (near the MRT Ortigas station). The building opposite S...